This Privacy Policy outlines how Lawliet Yohann Visuals (LYV) collects, uses, and protects your information when you engage with our services, website, or communications. We are committed to respecting your privacy and complying with applicable data protection laws.
Information We Collect
We may collect the following types of personal information when you engage with us:
- Full name
- Email address
- Contact number
- Business or brand name
- Project details, design briefs, automation requirements
- Payment or billing-related data (non-sensitive, via third-party processors)
- Technical and usage data (e.g., IP address, browser type, device info)
How We Use Your Information
Your information is collected and used to:
- Provide and deliver services you've booked
- Contact you about service updates, approvals, or support
- Send invoices or payment confirmations
- Improve our services and client communication
- Comply with applicable legal or payment processor requirements
We do not sell, rent, or misuse your information.
Payment & Currency
- Payments are processed through secure third-party gateways.
- Depending on your location and service type, payments may be charged in Philippine Peso (PHP) or United States Dollar (USD).
- We do not store sensitive payment information (e.g., credit card numbers) on our servers.
Cookies & Analytics
- Our website may use cookies or analytics tools to enhance your browsing experience.
- This may include tools like Google Analytics or Facebook Pixel to help us understand site usage.
- You can disable cookies through your browser settings if preferred.
Data Sharing
We only share your data with trusted third-party service providers when required to:
- Process payments (e.g., PayPal, Xendit)
- Deliver files or communications (e.g., Google Drive, Shopify, email services)
- Manage client projects (e.g., Canva, GoHighLevel)
These providers are required to keep your data secure and confidential.
Data Retention
We retain your data:
- For the duration of your service engagement
- For a reasonable period afterward (e.g., up to 5 years) to comply with legal, tax, or project tracking needs
You may request deletion of your data at any time, unless retention is required by law or active agreements.
Your Rights
Under Philippine and international privacy standards, you have the right to:
- Access your personal data
- Correct or update inaccurate data
- Request deletion (subject to legal limitations)
- Withdraw consent to future communications
To exercise your rights, contact us at [email protected] or [email protected]. We will respond within 15 business days.
Security Measures
We implement reasonable technical and organisational safeguards to protect your data, including:
- Secure servers and hosting environments
- Controlled access to internal files and systems
- Encryption of data where applicable
While no system is 100% secure, we take appropriate precautions to reduce risk.
Third-Party Links
Our website or documents may contain links to third-party services or resources. We are not responsible for the privacy practices of those external sites.
Contact
For any privacy-related questions, data access requests, or concerns, please contact: